Terms of service
1. Introduction
These Terms of Service ("Terms") govern your use of the Ticketbot Discord bot and its related services ("Ticketbot", "we", "us"). By using our services, you agree to these Terms. If you do not agree with any of the terms, please do not use Ticketbot or its services.
2. Cookies
Our Discord bot and associated website may use cookies to enhance user experience. By using Ticketbot, you consent to the use of cookies in accordance with our privacy policy.
3. License
Unless otherwise stated, Ticketbot and/or its licensors own the intellectual property rights to the bot and all content on its associated services. You are granted a limited license to use the bot within the scope of Discord and its functionalities.

You may not:
Sell, rent, or sub-license the bot.
Reproduce, duplicate, copy, or redistribute content from Ticketbot, unless specifically allowed.
Alter the bot in any way without explicit written permission from Ticketbot.
4. Role as Intermediary
Ticketbot acts solely as an intermediary for communication between our "Clients" (Discord server owners or bot users) and their "End Users" (users of the respective servers). We are not responsible for any content shared or transmitted between Clients and End Users via our bot.

The bot only provides the platform and does not participate in or monitor the content of the communications between Clients and End Users. The responsibility for the contents of such messages, including but not limited to their legality and appropriateness, lies solely with the Client and End User.
5. Abuse Reporting
If you encounter any misuse or abuse while using Ticketbot or in communication through the bot, you can report it to us by submitting a report at report.hlx.systems. While we strive to review and address abuse reports, please note that Ticketbot is not responsible for the content shared between Clients and End Users, and we may not be able to address every reported issue directly.
6. Link Guidelines
Organizations that may link to our services without prior written approval include:
Government agencies.
- Search engines.
- News organizations.
- Online directory distributors.

These organizations may link to our homepage, bot functionalities, or other content on our platform, as long as the link:
- Is not misleading or deceptive.
- Does not falsely imply our endorsement of the linking party or its services.
- Is relevant to the content of the linking site.
- To request permission for linking, please contact us via email at [email protected].
7. Reservation of Rights
We reserve the right to remove any links to our services or platform at any time and at our discretion. By continuing to link to our bot, you agree to adhere to any updated terms and conditions. You also agree to promptly remove any links upon request.
8. Content Responsibility and Liability
We are not responsible for the content posted through the Ticketbot, whether it is generated by Clients, End Users, or any other parties. By using Ticketbot, you agree to indemnify us from any liability related to the content shared via our platform.
9. Disclaimer
To the maximum extent permitted by law, Ticketbot excludes all representations, warranties, and conditions relating to the bot and its services, including but not limited to implied warranties regarding quality, fitness for a particular purpose, or non-infringement of third-party rights.

Under no circumstances will we be liable for any damages arising from or related to the use of the Ticketbot service, to the extent permitted by applicable law.

We specifically disclaim any liability for damages that occur from interactions between Clients and End Users within the scope of using Ticketbot, as we do not oversee these communications directly.

10. Changes to the Terms
Ticketbot reserves the right to amend these Terms of Service at any time. All changes will be published on our official website and communicated to users where appropriate. You are responsible for reviewing these Terms periodically, and by continuing to use Ticketbot after any changes, you agree to be bound by the updated Terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us via email at [email protected].